Managed Services

Flexible, capacity-based Microsoft Fabric support. Monthly retainer model with no change requests. We own the deliverables, you focus on your core business.

Discuss Your Needs

The Managed Services Advantage

Aspect Managed Services Traditional Staffing
Deliverable Ownership βœ“ We own it
If something doesn't work, we fix it. No excuses.
You own it
You manage quality, risks, and outcomes.
Flexibility βœ“ Sprint-by-sprint
Change priorities every 2-4 weeks without contracts or change requests.
Fixed contract terms
Change requests required for scope changes.
Team Composition βœ“ We optimize it
Skills and seniority levels flex based on sprint needs.
Fixed resources
You're stuck with whoever was hired.
Knowledge Retention βœ“ Institutional memory
When someone leaves, we maintain continuity.
Knowledge leaves with the person
You handle knowledge transfer.
Quality Assurance βœ“ Built-in QA
Our internal review processes ensure quality.
You manage QA
You handle code reviews and testing.
Budget Predictability βœ“ Fixed monthly retainer
No surprise costs or budget requests.
Fixed rates, variable scope
Budget changes require approvals.

When Managed Services Shines

Perfect for organizations that need flexibility without the overhead of contract negotiations and change requests.

🎯 Evolving Requirements

Your business priorities shift quarterly, monthly, or even weekly. Managed services lets you pivot without paperwork.

"We needed to shift from building dashboards to optimizing pipelines mid-sprint. With managed services, we just reprioritized in our next planning session."

⚑ Speed to Market

Market opportunities don't wait for procurement cycles. Get the right talent, with the right skills, in days not months.

"Competitor launched a new feature. We needed real-time analytics immediately. Our managed services team had it running in 2 weeks."

πŸ”§ Undefined Scope

Not sure exactly what you need? Start with high-level goals and refine as you learn. No contract amendments needed.

"We knew we needed 'better analytics' but couldn't write a detailed SOW. Managed services let us discover the requirements as we went."

How It Works

Simple, transparent, flexible capacity model

1

Set Your Budget

Choose a monthly retainer that fits your needs (Bronze, Silver, or Gold tier).

2

We Staff the Team

Based on your budget and pre-negotiated rate card, we assemble the right mix of skills and seniority.

3

Sprint Planning

Every 2-4 weeks, we plan the next sprint based on your current priorities and business needs.

4

We Deliver

Our team owns the deliverables. We handle development, QA, documentation, and deployment.

5

Continuous Improvement

Regular retrospectives ensure we're meeting your needs. Adjust team composition as requirements evolve.

Managed Services Team Structure

Typical Team Composition (Flexes by Sprint)

🎯 Leadership Layer

Strategic oversight and client alignment

Engagement Manager Your primary contact
Technical Lead Architecture & strategy

πŸ‘₯ Delivery Layer

Sprint execution and deliverable creation

Senior Data Engineers Complex pipelines & architecture
Data Engineers Development & implementation
BI Developers Dashboards & reports
Data Analysts Analysis & insights

βœ… Quality Layer

Ensuring excellence and knowledge retention

QA Engineer Testing & validation
Technical Writer Documentation

πŸ”„ Team Composition is Flexible

Need more senior architects this sprint? More analysts next sprint? We adjust the team composition every 2-4 weeks based on your prioritiesβ€”all within your fixed monthly budget.

Service Tiers

Bronze

Perfect for focused initiatives

  • Dedicated engagement manager
  • Sprint-based delivery (2-4 weeks)
  • Technical and business deliverables
  • Standard SOP response times
  • Monthly capacity reviews
  • Documentation included
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Gold

Enterprise-grade support

  • Everything in Silver, plus:
  • Dedicated technical lead
  • Maximum team capacity
  • 24/7 critical issue support
  • Custom SOP definitions
  • Executive reporting
  • Innovation sprints
  • Multi-project coordination
Contact Us

All tiers operate on a monthly retainer model with sprint-based capacity allocation. Contact us to design a custom tier for your specific needs.

What You Can Expect

πŸ“‹ Deliverables We Own

  • Data pipeline development
  • Dashboard and report creation
  • Schema design and optimization
  • Performance tuning
  • Documentation and runbooks
  • Training materials
  • Ad-hoc analysis and insights
  • Architecture recommendations

🀝 Service Level Commitment

  • Defined response times (tier-based)
  • Regular sprint planning sessions
  • Weekly/bi-weekly sync meetings
  • Monthly capacity reviews
  • Sprint retrospectives
  • Documented SOPs
  • Transparent communication
  • Escalation procedures

πŸ”’ Quality Assurance

  • Internal code reviews
  • Automated testing
  • Peer review processes
  • Documentation standards
  • Knowledge retention practices
  • Continuous improvement
  • Best practices enforcement
  • Security compliance

Ready to Focus on Your Core Business?

Let our managed services team handle your Microsoft Fabric operations while you focus on what matters most.

Schedule Consultation πŸ“ž (425) 785-4099

Or compare with our fixed-price migration packages