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Technology & SaaS Analytics

Product analytics, user behavior insights, SaaS metrics, and customer success tracking for technology companies.

Technology Challenges We Solve

📱 Product Analytics

Deep insights into feature usage, user journeys, and product adoption patterns.

  • Feature usage tracking
  • User journey mapping
  • A/B test analysis
  • Adoption & retention metrics

📈 SaaS Metrics

Real-time visibility into critical business metrics for SaaS operations.

  • MRR/ARR tracking
  • Churn analysis & prediction
  • CAC & LTV optimization
  • Unit economics

👥 Customer Success

Proactive customer health monitoring and churn prevention analytics.

  • Health score modeling
  • Usage analytics
  • Expansion opportunity identification
  • Support ticket analytics

Our Technology Solutions

Product Analytics Platform

Comprehensive platform for tracking feature usage, user behavior, and product performance metrics.

SaaS Metrics Dashboard

Real-time executive dashboard with MRR, churn, CAC, LTV, and other critical SaaS KPIs.

Customer Success Analytics

AI-powered customer health scores with churn prediction and expansion opportunity detection.

Developer Analytics

Engineering productivity metrics, deployment frequency, and code quality tracking.

Success Story: B2B SaaS Platform

Challenge: Rapidly growing SaaS company struggled with fragmented data across product, sales, and support systems, preventing accurate churn prediction.

Solution: Built unified data platform on Microsoft Fabric with integrated product analytics, SaaS metrics, and predictive customer health scores.

Results:

35%
Churn Reduction
2x
Expansion Revenue
Real-Time
Product Insights
90%
Faster Reporting
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